nemesio D. ocala, florida May 16, 2022 "They were on time very courteous cleaned up after themselves I showed us how to run the thermostat great guys"
kari N. ocala , florida May 15, 2022 "Lance was very knowledgeable and gave us a lot of suggestions as well as fixing the AC problem. He kept me informed as to when he would be coming and how far he was."
randy K. high springs, florida May 15, 2022 "Mike was courteous, polite and very informative. He explained the unit I have and possible issues. He also explained the service options available."
agam S. gainesville, florida May 15, 2022 "Alfred was very knowledgeable and pleasant. Completed the visit in an expeditious manner."
charles w. keystone heights, florida May 13, 2022 "When my 10 year old Lennox home air conditioning unit stopped functioning and the temperature started rising in the house I called Service Experts, the company who installed the system. They found a Freon leak caused by a bad Condenser Coil. The system was temporally repaired until a new Coil was ordered. Only days later Service Experts sent one of their seasoned technicians, Lance #81, with the new coil. Lance has a lot of experience replacing Condenser Coils and proved to be fast and good at it. He was helpful in other ways too. He made some improvements to my system so that it would last longer. He showed me a better filter that I should be using that would increase the efficiency and performance of my unit. He told me about the newer units that are available with an excellent Advantage service plan when it was time to replace my old unit. I have been with Service Experts for 10 years and will continue to do so. Thank you Lance."
mr gagne G. dunnellon, florida May 11, 2022 "Mike was professional, competent and determined to find the problem."
mrs gregory G. the villages, florida May 11, 2022 "He was very thorough and had great customer service."
timothy S. ocala, florida May 11, 2022 "I never received a call. I sent an email in response and was told I would be contacted by a sales rep. That did not happen either."
john R. alachua, florida May 11, 2022 "James was pleasant, professional and knowledgeable. He did a thorough cleaning and system maintenance on my AC units."
mr tankersley T. ocala, florida May 07, 2022 "The problem wasn't actually fixed. We are watching the unit closely. But the technician was very nice."
mr noel N. ocala, florida May 02, 2022 "The technician was very professional in how in spoke with me & how he did his work."
mitchell S. fort white, florida April 29, 2022 "technician was very knowledgeable. Went directly to the problem and solved it. He explained very clearly what was wrong and how he was going to repair it."
a O. ocala, florida April 28, 2022 "Lance was professional and courteous and took care of my service promptly"
martin N. summerfield, florida April 27, 2022 "Service person is knowledgeable and points out everything that they performed."
ingia D. reddick, florida April 26, 2022 "Mr. Salas discussed everything in detailed before he performed any tasks. I would like to have Mr. Alfred Salas (#201) as my technician for my next service."
karen M. gainesville, florida April 25, 2022 "I turned on the air conditioner a couple of days ago. Then went into the garage and felt cool air there. I noticed that the cool air is leaking where some duct tape is loose. I believe that this is a new situation."
stephen H. high springs, florida April 23, 2022 "I was promised a dozen hot Krispy kream doughnuts from last visit and got none this visit.°"
linda S. ocala, florida April 22, 2022 "We bought a Lennox air cond.unit Jan. 2022.$1300. We were getting a lot of water on the garage floor. Technician came out and said they did not put in a secondary Auxiliary Drain Pan. Did not know when we might get one. He also put tape on a small hole."
mr demary D. ocala, florida April 22, 2022 "The technician was very friendly and reviewed everything that he did."
joseph salonia S. chiefland, florida April 19, 2022 "Lance was very thorough and knowledgeable and was great at explaining things and giving me very helpful tips it would be awesome if I could have him always be here when we have scheduled maintenance has and or issues in the future that's how much we appreciated his visit"
gabrielle M. gainesville, florida April 16, 2022 "I had 2 techs, Ethan and Mike W, come to my house to help fix the problem. Ethan worked extremely hard trying to restore my air for over five hours, and did get part of the problem fixed. His perseverance was commendable. He made sure to send the expert tech as soon as possible the next day, Mike, who fixed the problem within a half hour. When I received the quote I was struck At how reasonable it was. Both techs were extremely kind and hard-working."
sandy B. ocala, florida April 16, 2022 "Rob explained the problem with the ants, cleaned out everything and did my system maintenance and all is running well now. A very pleasant service technician and totally efficient."
mr guy G. micanopy, florida April 16, 2022 "The technicians were friendly, very professional with great attention paid to details and quality workmanship."
fairlie B. gainesville, florida April 16, 2022 "Work done well, Tech was on time...even a bit early."
cheryl wilhelm W. ocala, florida April 13, 2022 "Prompt service. Took care of the problem quickly and correctly. Checked to make sure water heater was hooked up again properly and no gas leak was detected."
lee M. belleview, florida April 11, 2022 "The technician was courteous and did not try to "sell" anything to us."
danny W. ocala, florida April 11, 2022 "Lance was very professional and informative. He is a great asset to your company."
mr mcguire M. clermont, florida April 08, 2022 "very professional visit from Ethan. Was not a solvable problem but he found a week capacitor and replaced .t."
sullivan S. ocala, florida April 07, 2022 "The technician was on time and very straight forward with his answers."
mr powell P. gainesville, florida April 06, 2022 "Service person arrived on time and conducted the service in a timely manner. A little pet peeve of mine is that shoe booties be placed on before entering a home especially after walking through the yard, dirt, and leaves to get to the unit and then straight into the house. It bothers me. I would think putting on booties would be automatic"
mr palmer P. ocala, florida April 03, 2022 "very happy with the service the techs take very good care of my a/c system"
eugene R. the villages, florida April 02, 2022 "Service Tech noticed something missing and installed the missing part."
mr stump S. gainesville, florida April 02, 2022 "The Service Expert technician was on time, very prompt and did a stellar job. His name is Mike."
segundina S. gainesville, florida April 01, 2022 "Superb service, exercised care and respect for my property, cleaned-up nicely after themselves."
dale S. ocala, florida March 31, 2022 "The techs were very good and friendly. They took care of all of our needs. The reason for some of my answers below has to do with scheduling. If you want to know what happened you can call at 205-249-3906."
charles W. ocala, florida March 31, 2022 "every tech rep I have dealt with has been competent, informative and helpful."
perry S. gainesville, florida March 29, 2022 "Technicians were very respectful and very engaged in their work."
charlie C. bushnell, florida March 27, 2022 "The teck new what had to be dune and didn't waste time doing it. The salesmen was very good also. Thanks"
george C. clermont, florida March 26, 2022 "Alfred did a great job, very professional he truly love his work"
lawrence M. lady lake, florida March 22, 2022 "We are very pleased with the knowledge, expertise and courteousness shown to us by when we had our HVAC systems inspected, serviced by technician Michael Sanders on his initial visit and again on his follow-up call to install parts that were ordered."
mrs connell C. micanopy, florida March 21, 2022 "He was informative and answered any questions I would ask"
nancy S. gainesville, florida March 18, 2022 "This technician was knowledgeable, friendly and caught a mistake by the installer. I felt she was very capable, hard-working yet easy to talk with."
eugene R. the villages, florida March 17, 2022 "You deserve the best rating for the work you do to please your client."
robert K. gainesville, florida March 14, 2022 "Every 6 months my system was gin a good review by your company. This time he said everything was in poor condition and the whole system needs to be immediately replaced even though it is working fine."
robert C. clermont, florida March 11, 2022 "Both technicians were polite, respectful and informative."
kim M. belleview, florida March 10, 2022 "It was quick. I felt like since I wasn't ready to buy a new unit. Repeatedly told how old and dated our unit is, that they really didn't care"
mr guy G. micanopy, florida March 10, 2022 "The technician was professional, polite and very clean with there work."
b streetman S. gainesville, florida March 10, 2022 "Service person was professional and pleasant. It was good to hear that after putting new AC unit on the maintenance plan 11 years ago, my AC is still in good condition. It will wear out eventually, of course, but all is well now."
joe S. morriston, florida March 09, 2022 "Tech informed me of the agenda for servicing the unit and then went about the task with no problems"
jim P. ocala, florida March 07, 2022 "The unit worked when he was done. He was polite and did not talk too much."
deborah M. ocala, florida March 04, 2022 "Lance is very knowledgeable, and I appreciate his professionalism."
barbara M. lake butler, florida March 03, 2022 "The service man was polite and efficient. Fixed my problem and answered my questions."
mardi H. ocala, florida March 03, 2022 "You continued to reach out to me, thereby reminding me, about the need for an appointment and once I finally went online to schedule it, the process was easy and quick. * The tech was super helpful and obviously was suggesting what was best for my situation, not just following the company line. I'm assuming he would have earned something if I had bought more services but I didn't feel pressured at all. When I buy another package, (in a week or so) I'd really like for him to get the credit. He sold me on the service 100%."
scott D. ocala, florida February 25, 2022 "Great job on the installation & great team. The only reason for not getting a perfect 10 is (1) the vent was traced in pen onto the ceiling, and then had to be moved & retraced, leaving pen ink marks on the ceiling. If traced in pencil, the old lines could have been erased, not requiring repainting over the lines, which may create visible new paint lines. (2) Also after retracing the new vent position, they hit a joist that was in the way, forcing the vent to be moved again. This required plasterwork to cover it up and will need painting. Hopefully, I can match the ceiling white. The heat problem is solved & the room is much cooler now! So I can overlook these minor nits."
patricia C. ocala, florida February 23, 2022 "Only dissatisfaction was that my original appt was for 2/9/22 & no one showed up in the designated time frame. I called & was given a new appt. for 2/15. The second appt. was excellent."
mrs bednar B. gainesville, florida February 23, 2022 "Was very late for my scheduled appointment. We were previously told our service contract included free filter but technician said no it didnt ."
mike B. ocala, florida February 22, 2022 "They missed the first appointment and rescheduled for next day and missed the window they gave me and instead of letting me know he was running behind I had to call to find out."
dan J. lake pansofkee, florida February 22, 2022 "Great service and our technician was friendly and professional. Don't let her go!"
joe W. ocala, florida February 17, 2022 "The technician, Michael was fine. My dissatisfaction is with your schedulers and phone responders. They were supposed to be at my house between 10-12. I was called at almost 12 to say they were running a little late, could they come between 12 and 1 pm. I wasnt happy but said ok. At 2:15 I called to say no one showed yet. She told me the Internet was down for about an hour. I said but my scheduled appointment was between 10-12. Anyway, they finally arrived about 2:30 and told me they just got the call to come."
tom N. ocala, florida February 17, 2022 "Your technicians were very professional, knowledgeable, polite, and willing to answer all of my questions"
zoe M. ocala, florida February 16, 2022 "My service man James is so thorough and such an all around nice guy / ans all my questions"
hank H. tavares, florida February 13, 2022 "Mark Sanders was courteous, knowledgeable, and very thorough. I think he did an excellent job"
thomas F. melrose, florida February 12, 2022 "Mike is professional and knowledgeable and took care of our heat and air needs."
william H. ocala, florida February 11, 2022 "Mike Hudson is the best, on time, neat, professional, explains everything."
iris H. ocala, florida February 09, 2022 "The technician was excellent and extremely helpful. He tracked down a leak in the unit coming from the roof. I would never have known if he was not so careful."
john A. gainesville, florida February 07, 2022 "Very thorough. requested tech to use booties and he did put them on."
carlo T. ocala, florida February 05, 2022 "Men arrived on time good manners and were extremely efficient can't ask for more."
patricia A. salt springs, florida February 03, 2022 "Brandon called before he arrived and was on time. He was polite, considerate, and very patient with me hovering about. He answered all my questions and did excellent work,"
roy D. gainesville, florida February 02, 2022 "My Unit sprinkler stays on all the time even when the Unit is not running. The prior Unit always shut-down when the Unit was off. Could you please fix this? Roy DeLotelle"
cynthia K. alachua, florida February 02, 2022 "The technician was on time, courteous and knowledgeable."
mrs wagner W. ocala, florida January 30, 2022 "Nicole Merrill was my tech-she was very knowledgeable, explained everything, I will ask for her by name for my next service call."
gloria A. weirsdale, florida January 28, 2022 "Technician was effective and efficient! Resolved the issue."
barbara M. lady lake, florida January 28, 2022 "I was very appreciative of how kindly the people who answered your phones treated me. Im also incredibly appreciative that your company was willing to see me after the normal time you schedule appointments. The first person who came to my house was Michael. He was so kind and he had planned to come back and clean my ducts. Then, he got sick, and I was afraid somebody else wouldnt be as wonderful. Boy, was I mistaken. Anthony arrived at my house on time and I dont think Ive ever worked with somebody who was as polite and considerate as he was. Your company is so blessed to have him represent you. He was incredibly professional, knowledgeable, respectful, pleasant, and all-around wonderful. I thank you for having such wonderful people in your employment. That type of quality speaks volumes for that type of business you are. Thank you again for helping me care for my home."
olive N. ocala, florida January 27, 2022 "Schedule appointments are made so my husband and I can be available for the appointment but service person always call and arrive before the service scheduled time . Never rings the door bell and don't have equipment with them to service product efficiently."
thersa N. ocklawaha, florida January 27, 2022 "No one from dispatch called to tell me Allen's mother had passed away and he wasn't coming out. I had to call to find out why he wasn't here at noon."
mr. william D. dunnellon, florida January 24, 2022 "The men who installed the equipment were very polite and efficient in their work. The only problem was the cost which was at the high end according to internet sources on costs for AC/Heating products and installation. However, the product is very pleasing."
michael K. alachua, florida January 23, 2022 "Service tech was very knowledgeable and took time to talk to us and explain what he was doing."
leon L. ocala, florida January 22, 2022 "We like the new "simple" thermostat and the professional way in which it was installed, tested and programmed."
william P. gainesville, florida January 22, 2022 "Technicians arrived on time and were respectfull of our property and did a nice job on our AC Unit. My Wife & I enjoyed talking to them and watching work. ??"
mr marble M. ocala, florida January 21, 2022 "The young man was very professional, He explained every thing he did and what we should expect."
linda S. ocala, florida January 16, 2022 "We are waiting for the filter that goes in our new unit. The final inspection cannot be done until the filter is in place."
mr kishbaugh K. belleview, florida January 16, 2022 "The technicians showed up when they were scheduled and performed all services in a competent, professional, and timely manner."
richard B. tavares, florida January 14, 2022 "Alfred is a great technician. He check our system and thought there might be a problem, and he rechecked it and found nothing wrong. He didn't just ignore it. Very thourough."
andy C. gainesville, florida January 12, 2022 "David was extremely professional, helpful, and insightful with his service."
mr stapp S. ocala, florida January 07, 2022 "No call ahead, Arrived before scheduled time, No masks, Not vaccinated, Did not reset the thermostat before leaving, Left the HVAC off."
charles P. ocala, florida December 31, 2021 "This technician did a very complete review and cleaning of my HVAC system as have other technicians in the past."
mr sullivan S. ocala, florida December 30, 2021 "Alfred was my technician today. He was very professional while being willing to answer any questions and concerns."
dennis H. ocala, florida December 28, 2021 "Mike did a fine job, I had no problem until I looked up the cost of the condenser that he replaced, and I was shocked at you labor rate. I can't imagine what it would cost someone who was not a regular customer."
echols R. ocala, florida December 23, 2021 "technician on time did a checkup said everything OK and departed. He was a very pleasant employee"
william rgaret crozier C. ocala, florida December 21, 2021 "Both men were polite and friendly and knew their jobs."
glenda W. interlachen, florida December 21, 2021 "i have had Mike several times to service my system and have never had a problem. If I had not been satisfied the first time I would have requested he not come back to my service my system. This should tell you something about this gentlemen."
debbie M. ocala, florida December 19, 2021 "Mike did a great job, was on time, and very helpful in his communication of his findings."
nancy W. gainesville, florida December 11, 2021 "Lance did a very good job in correcting the problem I was having in getting the heating portion of the furnace to run by getting the debris that collected in the vent removed. He also explained how I could discourage critters from nesting, etc. in the vent by running the heat occasionally when I would be air conditioning otherwise. I do want to be sure they check the venting in all future 6-month reviews"
mark S. gainesville, florida December 10, 2021 "Professional and friendly service. Answered all my questions."
john F. keystone heights, florida December 10, 2021 "Your technicians are always very professional and courteous."
sharon F. ocala, florida December 10, 2021 "Tech went above and beyond in checking all aspects of my system. In addition, upon noticing I was wearing a mask, the tech also put on her mask."
cythia S. ocala, florida December 08, 2021 "Alfred and Alan were very professional and did a fine job in servicing my HVAC unit."
douglas loose L. ocala, florida December 08, 2021 "The technician performed professionally while correcting the new smart thermostat which had not been functioning properly."
james I. the villages, florida December 06, 2021 "James has been pleasant, professional and knowledgeable working on my units for past4+ years without fail."
steven L. weirsdale, florida December 03, 2021 "Very professional and courteous installation. All safety and functional evaluations fully verified."
marge C. ocala, florida December 03, 2021 "Technician was very helpful explaining everything he was doing."
emily M. silver springs, florida December 03, 2021 "I do not need a new unit. I need the wires and box to AC unit replaced. They quoted me 10 gs. Lazy workers are not ok. I dont appreciate being lied to or because the tech gets money to sell he offers the things I dont need to get money in pocket."
tim J. lake city, florida November 30, 2021 "Always prompt and courteous. Do an excellent job on service"
mr rosenberg R. gainesville, florida November 28, 2021 "He did such a thorough job and pointed out things we could do to improve our systems' function."
nancy S. gainesville, florida November 28, 2021 "The removal of the old AC and installation of the new seemed to go smoothly. The technician found a temporary workaround for a faulty part in the new system that lasted until another technician installed a functional replacement for the faulty part. The removal and new-part technicians were great. Worked hard--especially the removal of the old system technician, who had to handle a huge outdoor unit on his own! The new-part technician had his mask on the entire time, tho it as minutes. I should have asked the main installer, Chris, explicitly to keep his mask on. He didn't seem to recognize that my having my mask on the whole time he was in my office and staying as far from him as I could meant I was uncomfy with his masklessness. I should have told Chris I was uncomfy and asked if he'd been vaccinated. I should have said NO! when he asked to take my photo with the unit on his cell phone. Instead, I felt very uncomfortable with the masklessness and the photo. I was also uncomfy with his leaving the door open in late August when all sorts of insects could have come in and have to admit I didn't find many or get any bugs after the installation. In hindsight, I realized that it was one way to air any possible virus. I was very nervous that I hadn't received a bill for the 2nd half of the payment by mid-October, and increasingly disturbed by the fact that I kept getting bills for the full cost, despite having put half down at installation and that that check never seemed to show up and I had to stop payment on it. The woman I dealt with this month on tracking that final payment was very efficient yet friendly and took a minute or two to call to reassure me she'd received the final payment last week. So generally positive feelings about the accounting woman, the old system remover and the new part installer, pleased with the installation job Chris did but uncomfy about his masklessness and creeped out by him taking my photo on his cell phone and with the bill making it look as if even my first payment hadn't been paid, plus no record of a $66 service call fee I paid in 8/25 that was supposed to have been taken off the price of the replacement unit/instalation but hasn't been recorded in either the local (Ocala) Service Experts office nor in my bank. I think the technicians are overall great at the work but that Service Experts needs a serious look at processing of paper checks."
mrs james J. high springs, florida November 27, 2021 "I am going by the duties that he said he performed. I also changed the filter (that I provided) for me."
lind C. fruitland park, florida November 21, 2021 "All you were here for what's the try to sell me the new air conditioner not what I wanted I want a service any cleaning did not happen"
nancy W. gainesville, florida November 20, 2021 "She provided good information of what she was doing and worked efficiently."
joseph G. ocala, florida November 19, 2021 "Techs were very kind and professional and answered all my questions and then some."
james M. gainesville, florida November 19, 2021 "Michael was knowledgable, courteous and answered any questions that I had."
clement D. gainesville, florida November 13, 2021 "I think the technician did a good job, do not remember his name"
connie S. alachua, florida November 11, 2021 "You are always keeping us informed of appointments, time frame, and such. Mike always tells me of anything that might need replacing or repair. He always cleans everything up before he leaves."
paul C. ocala, florida November 10, 2021 "The technician worked until the problem was solved.....Nicole did an awesome job and will be requested for future projects."
michael H. newberry, florida November 08, 2021 "Nicole is a wonderful technician, friendly, efficient and easy to work with. We requested her by name."
tony M. ocala, florida November 07, 2021 "Tech hesitant about cleaning coils on air handler and compressor"
abel S. clermont, florida November 07, 2021 "Ive had several techs out and all have been excellent in their service."
thomas S. ocala, florida November 06, 2021 "The technician was very friendly, knowledgeable and worked with a purpose."
anthony H. gainesville, florida November 04, 2021 "Technician did not fix the problem and misdiagnosed it. He / they said we would need an expensive part and should consider replacement. I paid a different company to check it and they were able to fix it same day by clearing drain line and doing a hard reset at fraction of cost quoted by your team."
janine M. hernando, florida November 01, 2021 "My only area of dissatisfaction is that all aspects of installation were not provided on the scheduled date, so the duct cleaning required a second trip. Otherwise, I can't fault the technicians. They did an excellent job, were courteous and unobtrusive right through to completion of their work."
michael M. ocala, florida October 31, 2021 "mike sanders was a great rep for your company.. He was trustworthy and knowagable .bought the contract because of him... Thanks Mike"
ms casale C. silver springs, florida October 30, 2021 "Always good to know your central air is maintained properly and up to par."
randall B. gainesville, florida October 30, 2021 "He was knowledgeable and took the time to test the system and find the problem."
ms. atwa A. ocala, florida October 29, 2021 "Very Professional answered all questions I had cleaned up when finished did a excellent job and he had a great personality"
joe W. ocala, florida October 28, 2021 "I was satisfied except the technician left out the breaker he pulled outside by the machine while cleaning. I did not realize I had a problem until it was 80 degrees in my house because the unit inside the garage was running. I replaced the breaker the house cooled down. Also they were due between 10-12. They arrive right at noon."
barbara W. ocala, florida October 27, 2021 "Could not be more satisfied. So much I could say - just lucky enough to have the best technician."
charles C. ocala, florida October 22, 2021 "The gentleman that canes was polite and courteous and knowledgeable of his practice"
mr schultz S. melrose, florida October 19, 2021 "The technicians did a great job under difficult conditions without complaint."
robert B. ocala, florida October 19, 2021 "the tech arrived as scheduled and performed the maintance on my unit. He cleaned the unit and the drai. He completed his work as scheduled."
mr julich J. gainesville, florida October 18, 2021 "You guys are always bright eyed and bushy tailed."
melanie E. lake butler, florida October 14, 2021 "They were on time and worked with me around my work hours"
raymond S. ocala, florida October 14, 2021 "I met Lance and Lance today, both of whom were professional, knowledgeable, informative and competent. They explained to me why I was having the issues I am having with my hvac and I was left with enough knowledge to make and informed decision with the options I was presented with. At no time did I feel pressured or misled."
katherine J. ocala, florida October 10, 2021 "Very pleasant and informative. Completed service promptly."
barbara M. lake butler, florida October 09, 2021 "The representative was neat and clean, very polite and asked if there was anything else he could do to help me."
tim H. ocklawaha, florida October 07, 2021 "Well it was nice that it ONLY TOOK 3 APPOINMENTS to get a service tech here"
james T. gainesville, florida October 07, 2021 "Alfred was outstanding. Service was punctual and thorough. He was friendly and courteous throughout."
mike J. ocala, florida October 03, 2021 "The Service Tech (Alfred) did a great job and was quite informative."
carlo T. ocala, florida September 26, 2021 "Extremely polite and hard working young man, he busted his ass and I so appreciate it."
leon L. ocala, florida September 17, 2021 "Quick response to correct problem; very knowledgeable technician."
leland A. ovala, florida September 16, 2021 "Technician was very polite and exp[ained everything that was done and repairs needed."
arthur S. ocala, florida September 13, 2021 "Mike did a very good job, told me everything he was doing and answered any question I had. Left everything neat and clean."
char M. ocala, florida September 10, 2021 "Chris Running did a great job at remove all of the old system and install of the new. He certainly is a hard worker and you're fortunate to have him."
mr collins C. ocala, florida September 10, 2021 "This reading has nothing to do with the guy who came and serviced us. It has to do with the past year to two years we have been dealing with service experts. We have not received any of the promised filters. When we have had our routine services, The guys always complain that the people are not doing what theyre supposed to do. We have pictures to prove it. Nobody is changing the stuff out like they are saying they are doing when theyre here. I had my routine maintenance done 2 to 3 days prior to having to call for the service. When the guy came the unit was so clogged up there is no way the individual who service my unit did what she was supposed to do. I asked her point blank if she change the filter and she said it look great. When he pulled it out it was disgusting. This happened again several months prior and the guy cannot believe that he pulled it out with a date still on it when somebody had already come in and said they had changed it out. I took pictures of this and I complain to the management team and nothing was done no calls were returned. Ive called your service center with nobody to respond. I have called and complained about the filters not being delivered as promised, ever. We still never received any or heard from anyone about it. Not too much of advantage to the plan you sold us."
mark A. ocala, florida September 04, 2021 "He came out late in the night and spent time to repair the problem"
todd T. bellview, florida August 29, 2021 "Very Professional and courteous did a great job really appreciate Rob"
beverly V. ocala, florida August 28, 2021 "They were at the house when we called and also provided us with an air-conditioner to help us through the time we had to wait for a part"
bernard S. ocala, florida August 24, 2021 "A new teck, just giving him a reasonable grade. Has some learing to do, with people skills. Other than that I think he will be a good teck. I did ask the office when they called to order me filters,wheh they were setting up my appointment, and they didn't. So I was a little upset, because I need them. The teck put in a order for me, said they would come to my house, I'm waiting for them still!"
michael A. ocala, florida August 17, 2021 "service was prompt but job not complete still waiting for modulator part"
james P. lake city, florida August 15, 2021 "efficiently fast, curteous, answered my questions I had."
kathy D. ocala, florida August 15, 2021 "Fair price. Service technician very polite, explained what he was doing. Very pleased with the service. I"
mr shea S. dunnellon, florida August 11, 2021 "Mike called me just before 11:00 P.M. to tell me he was on his way. He arrived within 20 minutes and set to work checking out the A/C which was reading 80 degrees and running without going to a lower temperature. I had called the office around 8:00 P.M. and told the gentleman on the line what the problem was and he asked that I hold on while he contacted the service person on duty. He came back on the line and stated Mike Hudson would be calling me as soon as he was available."
william I. dunnellon, florida August 04, 2021 "Matt knew his stuff. Has a nice way about him. Pleasant to do business with him. Helpful. The kind of guy you would like to have coming to your house. Not pushy."
deb M. ocala, florida August 03, 2021 "My tech was very professional and courteous. As soon as I told her about my problem, she knew what it was and within minutes had my act up and running."
robert C. clermont, florida July 22, 2021 "Nicole was efficient, explained what she did and why. She gave us info to keep the drain working properly."
charles W. keystone heights, florida July 22, 2021 "James is a very good technician and fixed the AC system fast but he forget to check the iconfort thermostat to verify it was still connected to the internet."
ralph M. ocala, florida July 20, 2021 "He had a unhappy attitude when he got here. But he did a good job getting the system going again."
dennis H. ocala,, florida July 18, 2021 "I was scheduled for 7/6/2021 between 12 - 2 no one came by 3, I contacted to find that the tech was running behind, I postponed until 7/13/2021 between 10 - 12 no show again I called to find they had no record of 10 -12 but from 12 - 2 when they did get there the two techs did a fine job."