What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioning system needs repair at your Ocala home and you’re not sure what to expect. It’s nerve-wracking enough to allow an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add another level of anxiety. But fear not! Service Experts Heating & Air Conditioning is here to inform you on the basic air conditioner repair process so you’ll be ready when an expert air conditioning service technician needs to visit your home.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to take a look at it to verify that it’s not merely a thermostat settings problem. The service tech will verify the thermostat is programmed to cool and then lower the temperature to see if that will start up the air conditioner. A defective or improperly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask you to see the AC system. Similar to a doctor, the technician will start their trial and error diagnosis process. There are several variables that could be the culprit of an air conditioner that isn’t functioning properly, and it’s up the technician to check all the possible reasons starting from the most frequent issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will most likely check the air filter to confirm it’s not clogged or requires replacing. They will check the A/C system’s refrigerant levels, make sure the air condenser fan is turning properly, confirm that the size of your air conditioner is suitable for the size of your house, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC repairman has identified the problem, he should explain all your choices to you. The conversation will typically start with the repairman explaining what the problem is, what part (if any) failed, how or why it died, and what that part does for your air conditioning system.

The service tech will then go into your choices, which will entail swapping out the part and resolving the trouble, but could also entail upgrading parts of the AC system, the A/C system itself, or your complete heating and cooling system. In certain cases, it may make more sense to invest in an entire new HVAC system, particularly if the A/C system is past its prime, or likely to break down again and end up costing you more for AC repairs in the long run. The repairman will discuss how much time, effort, and cost it will take to rectify the problem.

The repairman may at this point explain what could have been done to prevent the problem or part failure and how to avoid a future issue from occurring. This usually includes seasonal maintenance, which not only helps avoid an air conditioning breakdown, but in most experiences also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer an annual maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Lastly, they will go over the process for repairing the failed part or fixing the issue. If you decide that air conditioning repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and set up your new appointment to repair the A/C system. Or, if the part needed is already available on their van, they will go ahead and start the air conditioner repair work with your permission.

Remember that throughout Ocala your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have received extensive background checks so you can feel confident with the men and women we send into your home. If you ever come across any questions about your A/C system or what to expect with your air conditioner repair, give us a call day or night at 352-414-4006 and we’ll be happy to discuss the process.

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