Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Last month, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a gentleman named Jimmy from the Raleigh community who told Service Experts about a special project he was in the midst of for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She uses a wheelchair to get around and her house was not wheelchair accessible, due in large part to the size of the chair. When Jimmy became aware of the issue, he wanted to remodel the Tracy family’s home to make it entirely wheel-chair compatible. But because of the age of the home, it was going to be a larger project than he initially planned. Not yet defeated, Jimmy chose to try converting the Tracy family’s carport into a wheelchair compatible living area, which would contain Kyla’s own bedroom, bathroom, playroom, and dining area.

Thrilled to have a working plan, Jimmy started calling local contractors, including building supply companies, plumbers, and electricians and all of them said they would be happy to help and provide services and supplies. He called Service Experts of Raleigh for the HVAC (heating, ventilation, and air conditioning) piece of Kyla’s new apartment. Our Service Experts employees went over to find out more about the remodel and were in awe of how intelligent and sweet Kyla was and they decided they had to help.

Kyla’s father, Jared Tracy, said he expected to pay for the $12,000 HVAC systems for his little girl’s new apartment, but with the help of Lennox and RE Michel, the team at Service Experts was able to give the Tracy family an invoice printed with the following:

“We are more than honored to present you with a full heating and cooling system at not cost as long as we can all have a hug.”

The team at Service Experts of Raleigh were humbled to help provide such a precious girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. The work isn’t done yet, though. The Tracy family is working to purchase a wheel-chair accessible vehicle to better transport their family. To read more or to donate to the Tracy’s van, please go to their GoFundMe account.

Contact Us